DPO Paygate Terms and Conditions

DPO Paygate Terms & Conditions

1. Detailed description of goods and/or services
   Sun and Sand Car Rental CC is a business in the tourism industry that offers car rental and tour services.
2. Delivery Policy
   Subject to availability and receipt of payment, requests will be processed within 2 days and confirmation of the booking confirmed by way of email notification.
3. Return and Refunds policy
   The provision of goods and services by Sun and Sand Car Rental CC is subject to availability. In cases of unavailability, Sun and Sand Car Rental CC will refund the client in full within 30 days. Cancellation of orders by the client will attract a 5% administration fee, and subject to Sun and Sand Car Rental cancellation policy.
4. Customer Privacy policy
   Sun and Sand Car Rental CC shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.lawsofsouthafrica.up.ac.za/index.php/current-legislation.
5. Payment options accepted
   Payment may be made via Visa and MasterCard, or by bank transfer into the Sun and Sand Car Rental CC bank account, the details of which will be provided on request.
6. Card acquiring and security
   Card transactions will be acquired for Sun and Sand Car Rental CC via DPO Group who are the approved payment gateway for Namibian Acquiring Banks. DPO uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website.
7. Customer details separate from card details
   Customer details will be stored by Sun and Sand Car Rental CC separately from card details which are entered by the client on DPO’s secure site.
8. Merchant Outlet country and transaction currency
   The merchant outlet country at the time of presenting payment options to the cardholder is Namibia. Transaction currency is Namibian Dollar (NAD).
9. Responsibility
   Sun and Sand Car Rental CC takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
10. Country of domicile
    This website is governed by the laws of Namibia. Sun and Sand Car Rental CC chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature 95A Jan Jonker Road, Angels Place Unit 4, Klein Windhoek, Windhoek, Namibia, 10012.
11. Variation
    Sun and Sand Car Rental CC may, in its sole discretion, change this agreement or any part thereof at any time without notice.
12. Company information
    This website/app is run by Sun and Sand Car Rental CC (close corporation) based in Namibia trading as Sun and Sand Car Rental and with registration number CC2022/05395 and 2 (two) Members.
13. Sun and Sand Car Rental CC contact details
    Company Physical Address: 95A Jan Jonker Road, Angels Place Unit 4, Klein Windhoek, Windhoek, Namibia, 10012.
    Email: admin@sun-sandcarrental.com
    Telephone: +264 81 486 2625